Acceptable Use Policy

Pluto Hosting is dedicated to providing an all-round top quality service. The terms and conditions which follow are necessary to ensure that we may continue to provide the best possible service to all of our customers. Failure to follow any term or condition may result in an account suspension with or without notice. The interpretation of these guidelines is at the sole discretion of Pluto Hosting.

Activity which results in the suspension of an account will result in the loss of all fees paid to Pluto Hosting. Complaints made regarding abuse of an account will be investigated and if found in violation of the terns will be grounds for immediate suspension. To report suspected abuses or any violations of these policies, please contact our Abuse Department immediately.

Pluto Hosting may only be used for lawful purposes only. Transmission, storage, or distribution of any information, data or material in violation of any applicable law or regulation is prohibited. This includes, but is not limited to: copyrighted material, trademark, trade secret or other intellectual property right used without proper authorization, prescription drug sales, and material that is obscene, defamatory or constitutes an illegal threat. Examples of non-acceptable content or links include, but is not limited to; Pirated software, Hackers programs or archives, Warez sites, MP3, and IRC bots. The subscriber to Pluto Hosting services agrees to indemnify and hold harmless Pluto Hosting from any claims resulting from the use of the service that damages the subscriber or any other party.

No online pharmacies are allowed on our network.

Sites related to HYIP (High Yield Investment Programs), Ponzi schemes or pyramid schemes are prohibited.

Pluto Hosting is at the sole discretion as to what constitutes a violation of this provision.

No form of adult content is allowed to be hosted on our network.

Violations of system or network security are prohibited, and may result in criminal and civil liability. Examples include, but is not limited to: Unauthorized access, use, probe, or scan of a systems security or authentication measures, data or traffic. Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks. Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

Any website that uses a high amount of server resources (such as, but not limited to; CPU, memory usage, and network resources) will be given an option of either paying extra for a VPS or dedicated server (which depends on the resources needed) or reducing the resource used to an acceptable level. Pluto Hosting is at the sole discretion as to what constitutes a violation of this provision. For more information, please refer to our Resource Abuse Policy.

Shoutboxes should be optimised to not allow any sort of guest access, with a refresh rate of above 30 seconds so they are not constantly refreshing for no reason when a guest visits your shoutbox.

Any other chat systems on your account should be optimised to have minimal effects on server resources, including the prevention of spammers trying to overload your chat systems.

Should you decide to run a live chat, chat room or shoutbox on your account, you should optimize them with the recommendations above so they do not use to many server resources (exceeding the limits as stated in the Resource Abuse Policy). Failure to do so may result in an account suspension.

Pluto Hosting does not allow background Daemons such as IRC bots; eggdrop; BitchX; XiRCON; and any other program that interferes with normal server operation.

Pluto Hosting does not allow IRC server, IRC bots, or IRC shells to be operated on our network.

Pluto Hosting does not allow proxy servers & scripts to be operated on our network.

The client is responsible for all activity originating from the account unless proven to be a victim of outside hacking or address forgery. The client is responsible for securing their username/password. The client assumes responsibility for all material on their site that may be put on by a third party (such as the usage of Free For All links pages). Use of Pluto Hosting's service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of the web space by the client. The following examples are offered: Web Publishing: requires knowledge of HTML, properly locating and linking documents, FTPing Web contents, Graphics, text, sound, image mapping, etc. as well as Telnet and FTP understanding and capability. CGI-Scripts: requires a knowledge of the UNIX environment, TAR & GUNZIP commands, Perl, C Shell scripts, permissions, etc. Mail: a use of mail clients to receive and send mail, etc. The client agrees that he or she has the necessary knowledge to create and maintain their web space. Client agrees that it is not the responsibility of Pluto Hosting to provide this knowledge or support outside matter specific to Pluto Hosting servers.

Uploading, posting, emailing, transmitting or otherwise making available any UNSOLICITED or unauthorized advertising, or promotional materials where examples of these include but not limited to; "junk mail," "instant messaging," "chain letters," "pyramid schemes," or any other form of unauthorized solicitation from or through a Pluto Hosting server or using an email address or system that is maintained by Pluto Hosting is STRICTLY prohibited. Pluto Hosting is at the sole discretion as to what constitutes a violation of this provision.

If you engage in any of the foregoing activities using the service of another ISP or IPP, but channeling activities through a Pluto Hosting server as a mail drop for responses, you are in violation. Violators will be assessed a minimum of $200.00 fine and will face an immediate suspension and/or termination. See our Mail Policy for more details.

Any attempts to undermine or cause harm to a Pluto Hosting server or customer of Pluto Hosting is strictly prohibited.

Any sub-networks of Pluto Hosting and dedicated servers must adhere to the above policies. The failure to meet or follow any of the above guidelines are grounds for account suspension. We reserve the right to remove any account without prior notice.

User agrees to only use shared hosting services for its intended applications. Misuses include, but is not limited to; scientific/grid/distributed computing, data warehouse/backup storage, or bandwidth sinks. Pluto Hosting is at the sole discretion as to what is considered a misuse of service. User agrees to ask Pluto Hosting in the event they are unsure of their application's fitness for our shared & Reseller hosting services.

Pluto Hosting's Shared & Reseller Web Hosting accounts are not to be used for the purposes of distributing software and multimedia products. If you wish to distribute software and/or multimedia files, please contact administration[at]plutohosting.net for special arrangements.

Multimedia files are defined as any graphics, audio, and video files. Pluto Hosting Web Hosting accounts are not to be used for the purposes of distributing and storing unusual amount of multimedia files.

Pluto Hosting will take necessary steps to register domain names on behalf of the client when requested. However, clients are responsible for renewing their domain names. Pluto Hosting does not take responsibility for failing to renew domain names. If your domain name was registered via our company, you must check and take appropriate actions to renew a domain that is about to expire. We do not handle renewals unless specifically asked for by sending a ticket to our helpdesk. For more information, please refer to our Domains Policy.

The failure by a customer to meet or follow any of the above policies/terms is grounds for account suspension. The interpretation of these guidelines is at the sole discretion of Pluto Hosting as to what constitutes a violation of the AUP. Pluto Hosting reserves the right to remove any account without prior notice.

When Pluto Hosting becomes aware of an alleged violation of its AUP, Pluto Hosting will initiate an investigation. During the investigation, Pluto Hosting may restrict a customer's access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, Pluto Hosting may, at its sole discretion, restrict, suspend, or terminate a customer's web hosting account and/or pursue other civil remedies. If such violation is a criminal offense, Pluto Hosting will notify the appropriate law enforcement authorities of such violation.

Pluto Hosting does not issue credit for outages incurred through service suspensions resulting from AUP violations. Pluto Hosting customers agree to indemnify and hold harmless Pluto Hosting from any claims resulting from the use of our services that damages them or any other party. The Pluto Hosting service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. Pluto Hosting expressly disclaims any representation or warranty that the HostDime service will be error-free, secure or uninterrupted. No oral advice or written information given by Pluto Hosting, its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. Pluto Hosting and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.

Pluto Hosting reserves the right to add, delete, or modify any provision of this Policy at any time without notice.

We reserve the right to refuse, cancel, or suspend service at our sole discretion.

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