Why Choose Us?

Listed below you will be able to see some reasons as to why you should choose us, rather than choosing another host

We guarantee that your website will have 99.9% uptime each month! To enforce this, we offer a Service Level Agreement so if you feel that your website uptime was not our guaranteed 99.9%, we will offer you some service credit off your next invoice.

Pluto Hosting will guarantee fast support for you unless otherwise specified. We have a 12 hour response time and a maximum of a 48 hour resolution time. These times will get shorter and shorter as we get more staff available on the team. Should you feel that this is not being met, please see our Service Level Agreement about some credit.

All our main prices are cheap and affordable for everyone, so there is no need to break into a bank or cost you an arm, or a leg, to pay for it. We are also very flexible when it comes to payments so if there ever comes a time where you may need to delay payment, we will happily assist you.

Unlike other hosts, we do not charge extra for paying monthly! Whatever cycle you choose, the monthly price will always be the same!

If you pay on the Semi-Annually billing cycle, your sixth month within the billing cycle will be free!

If you pay on the Annually billing cycle, your last 2 months within the billing cycle will be free and you'll get a free domain too!

Yes, you heard right! We reward loyal customers who have been with us for more than 6 months by giving them 15% discount off each generated invoice!

Some hosts when you start up a live help request or submit a sales ticket may decide that they will offer you something completely different, and usually more expensive than what you actually want, just so the sales operator gets their commission. Here at Pluto Hosting, we promise never to do this, as we are not here to take your money, but to offer a service that you actually will want.

We like to give each customer a personal touch, so we know each customer by name and not by a client number who we take your money from. You also won't catch any automated or out-sourced systems in use here, so you can guarantee when starting up a live help request or submitting a ticket, you will get an answer from a real person who is a member of staff from Pluto Hosting.

Our team are always willing to help and we try to be on-line 24/7, and can help no matter how big or small the problem is. If you are interested in joining our team, then feel free to visit our Apply For Staff page for more information.

We have been serving clients since November 2009 and are in it for the long run, therefore have no plans to shut down and do a runner with your money. Should the unlikely event occur that Pluto Hosting needs to close for any reason or another, we promise to give you at least 28 days to generate backups and help you move to a new host.

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